Privacy Policy

This Privacy Policy applies to the collection, use, and disclosure of personal information by Advocacy WA through its website (the "Website").

1. Information We Collect

We may collect personal information from users of the Website, including:

  • Names;
  • Email addresses;
  • Telephone numbers and other contact details:
  • Information provided voluntarily via online forms, enquiries, surveys, feedback submissions, or other communications;
  • Technical information about your use of the Website, such as IP addresses, browser type, operating system, referral URLs, pages visited, and dates and times of access.

Where reasonably necessary to provide our services or respond to your enquiries, we may also collect sensitive information as defined under applicable privacy laws. Sensitive information may include details about a person's disability, cultural background, or other personal circumstances.

2. How We Use Your Information

Advocacy WA may use the personal information we collect for the following purposes:

  • Communicating with users regarding their inquiries, requests, or feedback.
  • Providing users with information, updates, or services related to ADvocacy WA's missions and activities.
  • Analysing and improving the functionality, usability, and effectiveness of the Website.
  • Complying with legal or regulatory obligations.

3. Sharing Your Information

We will not sell, rent, or lease your personal information to third parties. We may disclose personal information:

  • Where required or authorised by law;
  • Where necessary to protect our legal rights or interests;
  • With your consent or at your direction.

All third-party providers engaged by Advocacy WA are expected to handle personal information securely and only for authorised purposes.

3A. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to improve user experience, analyse Website traffic, and support Website functionality.

Cookies help us understand how visitors use our Website and enable certain features to operate effectively.

You may choose to disable cookies through your browser settings. However, doing so may affect the Website's functionality and performance.

We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expire automatically).

3B. Google Analytics

We use Google Analytics to help us understand how visitors use our Website. Google Analytics collects information such as:

  • Pages visited;
  • Approximate geographic location derived from IP addresses.
  • Time spent on pages;
  • Device and browser information;
  • Navigation paths through the Website;

This information does not generally identify individual users. We use this information to analyse Website performance, improve content and services, and enhance the user experience.

Google may store and process this information on servers located outside Australia. You can opt out of Google Analytics tracking by using browser settings or Google's opt-out tools where available.

3C. Overseas Disclosure and Data Processing

Some of the third-party service providers used by AdvocacyWA may store or process information outside Australia.

As a result, personal iAdvocacy WA will take reasonable steps to ensurenformation collected through the Website may be disclosed to or processed in countries including, but not limited to, the United States and other jurisdictions where our service providers operate their infrastructure.

Where personal information is disclosed overseas, AdvocacyWA will take reasonable steps to ensure that the recipient handles the information in a manner consistent with applicable Australian privacy laws.

4. Security of Your Information

Advocacy WA is committed to ensuring that your personal information is secure. We have implemented appropriate technical and organisational measures to safeguard and secure the information we collect online.

5. Your Rights

Subject to applicable laws, you have the right to:

  • Request access to personal information we hold about you;
  • Request correction of personal information that is inaccurate, incomplete, or out of date;
  • Request that we delete personal information where appropriate;
  • Object to or restrict certain processing activities;
  • Withdraw consent where processing is based on consent.

Requests for access or correction should be made in writing using the contact details provided below. We may need to verify your identity before processing your request.

We will respond to requests within a reasonable period. If a request is refused, we will provide reasons where required.

If you have concerns about how Advocacy WA has handled your personal information, you may lodge a privacy complaint by contacting us using the details below.

We will acknowledge your complaint and seek to investigatea nd respond within a reasonable timeframe.

If you are dissatisfied with our response, you may be entitled to refer your complaint to the Office of the Australian Information Commissioner (OAIC) or another relevant regulatory authority.

6. Changes to This Policy

Advocacy WA may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Located: 4 Plaza Street, South Bunbury 6230 (We are by appointment only)

Correspondence: PO Box 295, Bunbury 6231

Phone: 08 9721 6444

Email: admin@advocacywa.org.au

ABN:  33 316 320 784

All transactions are processed in Australian dollars (AUD)